Shipping & Delivery Policy

Shipping & Delivery Policy

At Stunwear, we aim to deliver your favorite styles safely and efficiently. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Once you place an order on our website, our team will begin processing it.

  • Orders are processed after the required order details have been confirmed.

  • Processing times may vary depending on order volume, product availability, and holidays.

  • You may be contacted to confirm your delivery details if necessary.

  • Orders are not considered shipped until they have been handed over to the courier service.

2. Delivery Locations

Stunwear currently serves customers according to the delivery locations available at checkout.

Please enter your complete and accurate shipping address, including your city, area, phone number, and any helpful delivery instructions.

Delivery availability may vary by location.

3. Estimated Delivery Time

Delivery times depend on your location, courier service, weather conditions, and other circumstances.

Your estimated delivery timeframe, where available, will be communicated during checkout or through our order updates.

Please note that delivery estimates are not guaranteed, and unexpected delays may occur.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before your order is confirmed.

Any applicable additional delivery charges will be communicated to you where required.

5. Order Tracking

If tracking is available for your shipment, we will share the tracking details through the contact method provided with your order.

You can also contact our support team for assistance with your order status.

6. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations, depending on the payment options offered at checkout.

If COD is available, please ensure that someone is available at the delivery address to receive the parcel and complete payment.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information when placing an order.

If a parcel cannot be delivered because of an incorrect address, an unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return it to us.

Additional shipping charges may apply if a new delivery attempt or reshipment is required.

8. Delayed or Missing Orders

Although we work to ensure timely delivery, delays can occur due to courier operations, public holidays, severe weather, or other unexpected circumstances.

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number so we can help investigate.

9. Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide your order number and clear photos or videos of the issue so our team can review your request.

For further information, please refer to our Return & Exchange Policy.

10. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us:

Brand: Stunwear

Email: stunwear.shop@gmail.com

WhatsApp / Call: +92 311 0005012

We appreciate your trust in Stunwear and thank you for shopping with us.

Stunwear — Own Your Style.